Refund policy

Return & Exchange Policy – PORTO FEMME

Your satisfaction is our top priority at PORTO FEMME.

We offer you the option to return or exchange your order within 14 days from the date of delivery, in accordance with the guidelines of the Consumer Protection Agency.

Conditions for Return or Exchange

  • The product must be in its original condition, unused, and as received.

  • Please send the phone number used when placing the order to our customer service representative via WhatsApp or Facebook messages.

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